Monthly Archives: May 2013

11 Ways to Collect Customer Feedback

Business Insider

Question: What’s the best way to collect customer feedback on new products or services?

Be the Customer “The best way to get first-hand customer feedback is to step into the shoes of the customer.

Read full article

The Key to Growing Your Brand: Skate Where the Puck is Going to Be

entrerev

Success usually doesn’t come to those who just “go with the flow”

Although the Phoenix Coyotes struggled a bit financially (to put it lightly) during Wayne Gretzky’s time as head coach, the man has a quote that has put plenty of dollars into my business: “Skate where the puck is going to be.”

When you’re starting a business, you have to think, you must be creative, and you need to look beyond what others are doing to mine your own fresh ideas.

Read full article

11 Tips for Handling Internal Employee Promotions With Finesse

smallbiztrends

Growth is exciting for a small business or startup — but it often comes with a lot of internal HR challenges, including the less-than-pleasant task of promoting or hiring the right person for the right management role (often to the disappointment of another employee).

Read full article