Monthly Archives: May 2013

11 Ways to Collect Customer Feedback

Business Insider

Question: What’s the best way to collect customer feedback on new products or services?

Be the Customer “The best way to get first-hand customer feedback is to step into the shoes of the customer.

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The Key to Growing Your Brand: Skate Where the Puck is Going to Be


Success usually doesn’t come to those who just “go with the flow”

Although the Phoenix Coyotes struggled a bit financially (to put it lightly) during Wayne Gretzky’s time as head coach, the man has a quote that has put plenty of dollars into my business: “Skate where the puck is going to be.”

When you’re starting a business, you have to think, you must be creative, and you need to look beyond what others are doing to mine your own fresh ideas.

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11 Tips for Handling Internal Employee Promotions With Finesse


Growth is exciting for a small business or startup — but it often comes with a lot of internal HR challenges, including the less-than-pleasant task of promoting or hiring the right person for the right management role (often to the disappointment of another employee).

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