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How to Collect Customer Feedback

What’s the best way to collect customer feedback on new products or services? A: Be the Customer The best way to get firsthand customer feedback is to step into the shoes of the customer. Even if you’re selling a product of which you’re not typically...

Using Social Data to Grow Your Business

Q: How are you using social data to grow your business or get special customer insights? The following answers are provided by the Young Entrepreneur Council (YEC), an invite-only nonprofit organization composed of the world’s most promising young entrepreneurs....